Dealing With Debt Collection Agencies

Posted on in IRS Issues

debt collection agencies, Tinley Park bankruptcy attorney, creditor harassment, credit collection protection, debt solutionsThere are few things worse than dealing with constant harassment from debt collection agencies. In their quest to secure payment for companies who hire them, they will often resort to unsavory or even illegal practices, such as calling you at all hours or making threats. When dealing with these companies, it is important to be aware of your rights. As these calls will generally only increase in frequency, you also need to know the steps you can take to address the situation.

Harassment from Creditors

When you fall behind and fail to make payments on loans and credit cards, creditors do have the right to contact you in order to collect on the debt. They often contract out with debt collection agencies, who earn a percentage on any outstanding balances that are paid.

The Consumer Finance Protection Bureau (CFPB) advises that, under the Fair Debt Collection Practices Act, creditors and debt collection agencies are prohibited from doing the following:

  • Making repetitious calls intended to annoy or harass you;
  • Using obscene language or profanities;
  • Calling without informing you of who they are;
  • Making threats designed to intimidate you into paying;
  • Misrepresenting the amount of money you owe;
  • Falsely claiming to be an attorney or threatening legal action;
  • Claiming they are issuing an order for your arrest; and
  • Stating they will repossess items which they have no legal right to.

Anytime you receive harassing calls from a creditor or debt collection agency, it is important to jot down the date and get the company name, the name of the person calling, and to take notes as to exactly what was said during the conversation.

Stopping Creditor Harassment

The Federal Trade Commission (FTC) advises that in addition to the above, creditors and debt collection agencies are prohibited from calling you before 8:00 a.m. and after 9:00 p.m., and are not permitted to contact friends or neighbors, or to contact you at work if your employer disapproves of the calls. While banks, loan holders, and credit card companies do have the right to contact you about the debt, the FTC advises that you can prevent debt collection company calls by doing the following:

  • Ask for a written notice of the debt, which will include the creditor and the amount of money you owe;
  • Contact the collection agency in writing and request they cease contacting you by phone; and
  • Keep a copy of the letter for your records, and send it to the company with ‘return receipt requested’.

While this can stop harassment from a particular debt collection agency, it is important to realize that you will likely get calls from others until steps are taken to address and resolve the debt.

A Credit Collection Protection Attorney Can Help You Today

If you are being hounded by creditors, contact the Law Offices of Eric G. Zelazny today. A dedicated Tinley Park bankruptcy attorney can advise you on the best course of action to deal with your situation and put a permanent stop to harassing calls. Call or contact our office online today, and request a free consultation to discuss your case.



20 North Clark Street, Suite 800
Chicago, Illinois 60602
18400 Maple Creek Drive, Suite 500
Tinley Park, Illinois 60477